Voicemail Services

Every Digicel customer has voicemail enabled on their phone at no cost. For your convenience, Digicel has set up automatic diverts to your voicemail if your phone is switched off or unanswered.

You will receive a free text message on your mobile phone when you have a new voicemail. All you need to do is dial 555 and follow the instructions.

When you first access your voicemail, we recommend that you change your default password from 1111 to an easily remembered number. You will also be asked to change your voicemail greeting following the instructions on the voicemail.

You can also check your voicemail from any phone in Vanuatu or overseas, all you need to do is:

Ø Dial +678 5555 555 from any other phone locally or abroad

Ø Enter your Digicel mobile number

Ø Enter your password

Ø Then your voicemail messages will be played back to you.

It’s that simple!

If you are accessing your voicemail from your own phone while in Vanuatu, you will be charged VT6 per minute. If you are accessing your voicemail from another phone in Vanuatu or overseas, the charge for listening to your voicemail messages will be determined by the other Network provider.
 
Please feel free to call our 24 hour Customer Care Department on 123 (FREE Call) if you have any further queries or visit the nearest Digicel Shop to you.

How many Voicemail Messages fit in my Mailbox?
You can store up to 20 messages or 5 minutes worth of messages, whichever comes first.

How long are my messages saved for?
You can store unheard voicemail messages for 30 days and you can store heard messages for up to 17 days. Once you have passed these times, you messages will be deleted from your Voicemail box.